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Thoughts on an Ongoing Debate – Part 2 – Previously In Part 1 of this debate, we ended with the fact that the Service Desk Manager had a major role to play in the selection of an ITSM tool and this was based on spheres of influence. These spheres of influence can be broken down …
Continuing the Responsibility for ITSM Tool Selection Read More »
Part 1 – Thoughts On An Ongoing Debate. The Responsibility lies with whom?
As we begin to move out of the Covid Pandemic, we are looking to the future and now is the time for us to find a Cherwell ITSM Consultant.