Go Beyond IT With Service Management
The Cherwell platform is so easy to configure and customize that 70% of customers use it to solve challenges outside of IT. Thousands of custom applications have been designed and built on top of the platform, modernizing business processes and automating workflows such as employee on-boarding (HR), workplace management (Facilities), loan processing (Finance), and organizational compliance (Security).
With Cherwell’s codeless design architecture, you won’t need skilled development resources or consultants to build new business applications; and unlike the competitive alternatives, the solutions you’ve created will never break when you upgrade.
Innovate Without Limits
If you can draw it on a whiteboard, you can build it in Cherwell. With the Cherwell Business Technology Platform, you can create new business applications and capabilities using intuitive drag-and-drop wizards—and without touching a single line of code. You won’t need expensive programmers or spend months building specialized functionality; instead you can focus on creating tangible value for the business. Soon, the business will be coming to you with ideas and requests for new ways to use Cherwell.
Digitize Business Processes
Apply the IT service management model to reinvent inefficient systems and processes across the business. Replace phone calls, free-form email, walk-up requests, spreadsheets, and sticky notes as the primary means of documenting and tracking requests. Let your internal customers engage business departments the way they want—through intuitive portals and forms that trigger the automation of tasks, workflows, and request fulfilment.
Deliver Business Intelligence & Reporting
Provide lines of business with metrics and key performance indicators that enable accountability, demonstrate value to the business, and identify areas for improvement. All applications built on the Cherwell platform can be customized to deliver reporting and dashboards that guide key business decisions and further optimize the processes you’ve created.