HaloPSA add Integration with Tibü AI
The team over at HaloPSA have announced that they have partnered with Tribü, the makers of a centralised helpdesk tool to integrate PSA functions into Microsoft Teams.
This is the latest product to join the growing list of software integrations the HaloPSA team have delivered.
This integration enables you to make your ticketing process even smarter and more efficient.
The HaloPSA and Tribü integration of Microsoft Teams with its smart ticketing platform can really help your business grow.
Some of the key features include receiving new notifications and updates via Microsoft Teams and making your ticketing process even smarter, allowing you to update tickets in just a couple of clicks.
The Tribü integration of AI can help you by automatically classifying and categorising all incoming tickets to save you time and then assigning the most important tickets on your system to your administrators based on your ticketing goals.
This will help you reduce the time you spend on ticket administration.