Intuitive Service Desk Reporting
Best-of-breed dashboards and reporting includes out-of-the-box, role-based dashboards that provide exactly the information IT service desk technicians and stakeholders need. Don’t see a metric you want? Quickly integrate any metric into your own dashboards—no coding or database expertise required. More than just a glorified search-results-turned-exporter, Cherwell Service Management has a true report writer module that is both powerful and easy to use. Add reports to the portal for managers to run onthe fly—without consuming additional licenses.