What makes us IT Service Management experts?
iService Solutions have been designing, implementing and supporting IT Service Management solutions since 2001, partnering with our customers to deliver 100’s of successful implementation projects, resulting in improved processes, increased efficiencies and the delivery of World Class support services.
We take a highly consultative approach to every project. We recognize that every organisation is unique, so we work closely with every customer to understand their business requirements, current and likely future challenges and opportunities. We work with you to unlock the benefits of your chosen solution, tailoring it to the specific needs of the organization. Meticulous attention to detail coupled with the flexibility to respond to the most stringent of customer needs mean that we deliver, as promised, when promised, every time.
Highly collaborative in our approach, all iService Solutions professional services team members display an unbeaten attention to detail and an unremitting “can do” attitude. Working with you, our consultants focus on exactly what you need, sharing their knowledge and expertise to ensure a successful project. It is therefore, not surprising that we have established an enviable reputation for exceptional service and support way beyond that of just another software supplier.
We take great pride in our ability to be a full service delivery partner for our customers, ensuring we are able to provide the full breadth of services a customer requires from ITSM consultancy services, to product and solutions training, through to the delivery of high quality technical support.