We Understand the Importance of Delivering Quality Technical Support
At iService Solutions we recognise that delivering first class product support is one of the most important functions of our business. Every member of our support services team goes through a rigorous training process before they begin taking support calls on their own, which means they have detailed knowledge of the solutions we implement, and their highest priority is to help you. IT product support is available to all customers that have current Maintenance and Support agreements
Technical Support services available:
- Access to trained Technical Support Analysts
- Web Based Support via Self-Service Portal
- Unlimited Telephone and/or E-mail Support
- Remote Support via WebEx and/or Bomgar
- Telephone Support Between 8.45 – 17.15, Mon-Fri (Excl. UK Public holidays)
- After-Hours Support by Pre-Arranged Agreement
Technical Support Contact Details
Telephone: +44 (0)1793 317491
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Self Service
Log into the iService Solutions’ portal to access support services.