Powerful IT Workflow Automation – Beyond
Ticket Management and Incident Tracking
Cherwell Service Management is much more than IT ticketing software or incident management software. Manage IT-related issues with full environmental and organizational context, so your service desk team can operate with a full understanding of IT components, attributes and services, and how they affect service level agreements and business outcomes. Using the powerful IT workflow automation of Cherwell, IT organizations can automate repetitive and complex tasks, both reducing labour intensity and optimizing costs.