Our Clients
Proud To Work With The Following Companies
iService Solutions have been proud to deliver Service Management applications across a wide range of industry sectors and for businesses of all sizes. Our knowledge has allowed us to develop solutions that can work for any company or organisation that understands the power of process-driven solutions.
We look to always deliver on the business needs, to ensure that our customers achieve their targets when deploying a service management solution and that the very best technology will help them to achieve an increase in productivity whilst reducing their costs.
Customer Engagement Award: Topps Tiles
Having deployed many hundreds of ITSM and customer support solutions over the last 23 years, we recognise that the best outcomes come from customers and suppliers developing a close, open and honest working relationship. Something that we strive to achieve with all customers.
Our annual Customer Engagement Award aims to celebrate the most successful engagements. where customers have worked hard to formulate their requirements, worked closely and flexibly with iService Solutions to meet their requirements, whilst also being willing to modify their working practices where necessary to gain the best from their new solution.
As a result, we wholeheartedly believe that they get the outcome they deserve.
Topp Tiles has been awarded the Best Customer Engagement Award, 2023, in recognition of the successful deployment of Halo Service Management.
From initial contact at the tendering stage, to subsequent demonstrations, and through to the go-live process and beyond, Topps Tiles has exhibited a willingness to understand the technology, commit time to formulate requirements and to learn to administer Halo, resulting in Topps Tiles being able to largely manage ongoing modifications to the system.
Special mention goes to Eve Ruckwood who has been fundamental to the success of the project – thank you Eve.
We look forward to working with Topps Tiles for many years to come.
We are proud to display a selection of the companies we have been privileged to work with over the past two decades and for whom we have delivered "Service Excellence".Â
Case Studies
Here are some of our recent case studies demonstrating how we assisted organisations in various sectors to achieve ‘Service Excellence’ with Halo ITSM.
Feel free to download (desktop view) and read at your leisure, and if you require further information or details, please get in touch, and we will be happy to assist.