Following a rigorous selection process, we selected Cherwell and haven’t looked back. The efficiency gains have been significant and the flexibility of Cherwell’s CSM product is fantastic, we have some very specific permissions requirements which could not have been achieved with other less flexible offerings.
The knowledge and expertise delivered by iService was invaluable and their patience unwavering. We’re still on our journey and we know that iService will support us closely throughout.
October 2021